CENT

CENTRALIZED CUSTOMER SERVICE

INDICATES:

All customer services are handled on a centralized and/or specialized basis.

DATE:

8/14/2008

BILLING:

CRIS and CABS

APPLICATIONS:

General Purpose


SECTION - POSITION

EXAMPLES

IDENT - LH

CENT 1-AAA

CENT 21T2,BANK1,NORA

CENT 21T1,AFNB

CENT UTIL

BILL - LH

CENT 1-ACME
CENT UTIL

FID RULES/CONSTRAINTS:

    1. T, F, X, P and A order types prohibited for Access Service application.
    2. The absence of an action code infers the presence of an "I" (IN) action code.   The I action code is optional on the service order.

SECTION - POSITION

APPEARANCE

MODE

MIN

MAX

IDENT - LH

Required

Alphanumeric

1

88

Element: 1

Customer Number

Appearance

Mode

Min

Max

Series

Range

Optional

Numeric

1

4

No

No

Data Parameters:

1-9999

Element Rules:

The same numeric entry applies to all services under control of the same customer.
A different numeric entry is used for each different customer.

Element: 2

Market Segment

Appearance

Mode

Min

Max

Series

Range

Optional

Alphanumeric

2

10

No

No

Data Parameters:

Data characteristics are locally developed.

Symbols:

Ampersand, Apostrophe, Asterisk, At Sign, Cent Sign, Colon, Dollar Sign, Left Double Quote, Left Parenthesis, Left Single Quote, Number Sign, Cent Sign, Percent Sign, Period, Plus Sign, Right Double Quote, Right Parenthesis, Right Single Quote, Colon, Semicolon, Space, Virgule

Element: 3

Customer Name

Appearance

Mode

Min

Max

Series

Range

Optional

Alphanumeric

1

50

No

No

Element: 4

Customer Subgroup

Appearance

Mode

Min

Max

Series

Range

Optional

Alphanumeric

1

22

No

No

No.

Element Combination

Series

Separator

1.

1  2

No

2.

1  2 , 3

No

3.

1  2 , 3 , 4

No

4.

1 - 3

No

5.

2

No

6.

3

No


SECTION - POSITION

BILL - LH

Please refer to IDENT - LH for all data requirements.


ORDER TYPE/ACTION CODE/FID RELATIONSHIPS

Order Section - Position: IDENT - LH

 

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

O

O

O

Action Codes

I

I

I,O

I,O

I,O

I,O

I

I

I


CRIS

CABS

Data Retention

Yes

Yes

Printed on CSR

Yes

Yes

Order Section - Position: BILL - LH

 

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

O

O

O

Action Codes

I

I

I,O

I,O

I,O

I,O

I,O

I

I


CRIS

CABS

Data Retention

Yes

Yes

Printed on CSR

Yes

Yes




Note: Please refer to BR-751-000-150 for a complete description of a FID specification and its structure.




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