CNOT

CUSTOMER NOTIFICATION

INDICATES:

Twenty four hours in advance of the original due date or the subsequent due date, the customer has been notified that the date and time originally promised for the premises visit will not be met.

DATE:

8/28/2008

BILLING:

CRIS

APPLICATIONS:

General Purpose


SECTION - POSITION

EXAMPLES

IDENT - LH

SD   7-31-08
CNOT

SD   7-31-08
CNOT 1

FID RULES/CONSTRAINTS:

  1. The absence of an action code infers the presence of an "I" (IN) action code.  The I action code is optional on the service order.

SERVICE ORDER ACTIVITY NOTES:

  1. Data behind the CNOT FID correlates with the due date on which the customer received 24 hours notice that the premises visit date will not be met.  If no data follows the CNOT FID, notification occurred with the initial due date in the IDENT section of the order.

SECTION - POSITION

APPEARANCE

MODE

MIN

MAX

IDENT - LH

Optional

Numeric

0

1

Element: 1

Customer Notification

Appearance

Mode

Min

Max

Series

Range

Optional

Numeric

1

1

Yes

No

Code Set:

CodeMeaning
1First Subsequent Due Date
2Second Subsequent Due Date
3Third Subsequent Due Date
4Fourth Subsequent Due Date
5Fifth Subsequent Due Date

ORDER TYPE/ACTION CODE/FID RELATIONSHIPS

Order Section - Position: IDENT - LH

 

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

P

O

O

P

Action Codes

I

I

I,O

I,O

I,O

-

I

I

-

Other FIDs Required Same Section

SD

SD

SD

SD

SD

-

SD

SD

-


CRIS

CABS

Data Retention

Yes

No

Printed on CSR

Yes

No




Note: Please refer to BR-751-000-150 for a complete description of a FID specification and its structure.




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