DDO

DUE DATE OVERRIDE

INDICATES:

The monitoring and tracking of due date overrides to generate mechanized reports.

DATE:

10/3/2002

BILLING:

CRIS

APPLICATIONS:

General Purpose

SECTION - POSITION

EXAMPLES

RMKS - LH

IDDO 1, DUE DATE
     CHANGED BY CUSTOMER DUE TO
     MEDICAL EMERGENCY

SECTION - POSITION

APPEARANCE

MODE

MIN

MAX

RMKS - LH

Required

Alphanumeric

4

103

Element: 1

Due Date Change Indicator

Appearance

Mode

Min

Max

Series

Range

Required

Numeric

1

2

No

No

Code Set:
CodeMeaning
1Medical Emergency
2Irate Customer
3Company Error
4Missed Appointment
5Customer Request Later
6Customer Request Earlier
7Held for Final Bill
8Held for Credit Information
9Company Change
10Cable Facility Problem
11No Access
12Technician Requested DD Overrride

Element: 2

Due Date Change Reason

Appearance

Mode

Min

Max

Series

Range

Required

Alphanumeric

1

99

No

No

Data Parameters:
Data characteristics are locally developed.

No.

Element Combination

Series

Separator

1.

1 , SP 2

No


ORDER TYPE/ACTION CODE/FID RELATIONSHIPS

Order Section - Position: RMKS - LH

 

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

O

O

O

Action Codes

I

I

I, O

I, O

I, O

I, O

I

I

I

Other FIDs Required Different Section

SD

SD

SD

SD

SD

SD

SD

SD

SD

CRIS

CABS

Data Retention

No

No

Printed on CSR

No

No


Note: Please refer to BR-751-000-150 for a complete description of a FID specification and its structure.



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