MSB

MAKE SET BUSY OPTION

INDICATES:

The station is equipped with the Make Set Busy option in the DMS-100 switch.

DATE:

8/15/1996

BILLING:

CRIS

APPLICATIONS:

Automatic Call Distribution (ACD), DMS-100, ISDN BRI

SECTION - POSITION

EXAMPLES

S&E - FL

I1   @@E/PN 555-2345/KEY 6/MSB

SERVICE ORDER ACTIVITY NOTES:

1. DMS-100
   With Automatic Call Distribution (ACD) service, the Agent's Make Set Busy option can block both incoming ACD calls and calls to secondary telephone numbers.

REFERENCES:

1. DMS-100
   Northern Telecom Practice 297-2101-808, option MSB and MSBI.

SECTION - POSITION

APPEARANCE

MODE

MIN

MAX

Optional

Alphabetic

0

1

Element: 1

Make Set Busy Intragroup Option

Appearance

Mode

Min

Max

Series

Range

Optional

Alphabetic

1

1

No

No

Code Set:

ORDER TYPE/ACTION CODE/FID RELATIONSHIPS

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

O

P

P

Action Codes

I,E

I,E

O,D

O,D

I,O, C,T, E,D, M,X, R

I,O, C,T, E,D, M,X, R

I,O, C,T, R

-

-

CRIS

CABS

Data Retention

Yes

No

Printed on CSR

Yes

No

Note: Please refer to BR-751-000-150 for a complete description of a FID specification and its structure.

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