QBS

AUTOMATIC CALL DISTRIBUTION (ACD) QUERY BUSY STATION

INDICATES:

That the supervisor's station has the query busy station feature and the directory number to be monitored.

DATE:

10/31/2014

BILLING:

CRIS

APPLICATIONS:

Automatic Call Distribution (ACD), DMS-100

SECTION - POSITION

EXAMPLES

S&E - FL

I1   @@A/TN 732 555-1234/QBS MON.555-4234,
     BUZZ.Y

REFERENCES:
  1. NORTEL Practice 297-2101-310, Option QBS.

SECTION - POSITION

APPEARANCE

MODE

MIN

MAX

S&E - FL

Required

Alphanumeric

16

24

Element: 1

Monitor Attribute Name

Appearance

Mode

Min

Max

Series

Range

Required

Alphabetic

3

3

No

No

Code Set:
CodeMeaning
MONMonitored

Element: 2

Numbering Plan Area Code

Appearance

Mode

Min

Max

Series

Range

Optional

Numeric

3

3

No

No

Reference:

See iconectiv LERG Routing Guide for complete list.

Element: 3

Central Office Code

Appearance

Mode

Min

Max

Series

Range

Optional

Numeric

3

3

No

No

Reference:

See iconectiv LERG Routing Guide for complete list.

Element Rules:

Central Office Code is required when it is different from the Central Office Code previously entered on the same logical line, or when Central Office Code is different from that of the main account number in the fielded TN.

Element: 4

Line Number

Appearance

Mode

Min

Max

Series

Range

Required

Numeric

4

4

No

No

Data Parameters:
0000-9999

Element: 5

Buzz Tone Enabled Attribute Name

Appearance

Mode

Min

Max

Series

Range

Required

Alphabetic

4

4

No

No

Code Set:
CodeMeaning
BUZZ

Element: 6

Buzz Tone Enabled Attribute Value

Appearance

Mode

Min

Max

Series

Range

Required

Alphabetic

1

1

No

No

Code Set:
CodeMeaning
YAudible Sound (Buzz)
NNo Sound (Buzz)

No.

Element Combination

Series

Separator

1.

1 . 2 SP 3 - 4 , SP 5 . 6

No

2.

1 . 3 - 4 , SP 5 . 6

No

3.

1 . 4 , SP 5 . 6

No


ORDER TYPE/ACTION CODE/FID RELATIONSHIPS

Order Section - Position: S&E - FL

 

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

O

P

P

Action Codes

I,E

I,E

O,D

O,D

I,O, C,T, E,D, X,R, M

I,O, C,T, E,D, X,R, M

I,O, C,T, R

-

-

CRIS

CABS

Data Retention

Yes

No

Printed on CSR

Yes

No


Note: Please refer to BR-751-000-150 for a complete description of a FID specification and its structure.



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