SHC

SPECIAL HANDLING CONDITIONING

INDICATES:

That an elderly, disabled, or handicapped customer may require special attention.

DATE:

11/6/2008

BILLING:

CRIS and CABS

APPLICATIONS:

General Purpose

SECTION - POSITION

EXAMPLES

IDENT - LH

SHC  TDD

IDENT - FL

     /SHC LL

BILL - LH

ISHC H

S&E - LH

ISHC TDD

S&E - FL

I1   @@Y/SHC LL

FID RULES/CONSTRAINTS:

1. Section:  S&E,  Position:  FL
   FID floats after assignable line USOC.
2. T, F, X, and P order types prohibited for Access Service application.
3. X action codes prohibited on Access Service orders.
4. Section:  IDENT,   Position:  LH
   The absence of an action code infers the presence of an "I" (IN) action code. The I action code is optional on the service order.

SERVICE ORDER ACTIVITY NOTES:

1. Section:  IDENT    Position:  LH, FL
   Section:  S&E        Position:  LH, FL
   Anticipated use of the FID could be to identify hearing or speech impaired customers using teletypewriter equipment.
2. Section:  S&E        Position:  FL
   Also see FID ECIL.

SECTION - POSITION

APPEARANCE

MODE

MIN

MAX

Required

Alphabetic

1

3

Element: 1

Special Handling Condition Identification

Appearance

Mode

Min

Max

Series

Range

Required

Alphabetic

1

3

Yes

No

Data Parameters:

SECTION - POSITION

IDENT - FL

Please refer to IDENT - LH for all data requirements.

SECTION - POSITION

BILL - LH

Please refer to IDENT - LH for all data requirements.

SECTION - POSITION

S&E - LH

Please refer to IDENT - LH for all data requirements.

SECTION - POSITION

S&E - FL

Please refer to IDENT - LH for all data requirements.

ORDER TYPE/ACTION CODE/FID RELATIONSHIPS

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

O

O

O

Action Codes

I

I

I,O

I,O

I,O

I,O

I

I

I

CRIS

CABS

Data Retention

Yes

Yes

Printed on CSR

Yes

Yes

Please refer to IDENT - LH for Order Type, Action Code, and FID relationships.

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

O

O

O

Action Codes

I

I

I

I,O

I,O

I,O

I,O

I

I

CRIS

CABS

Data Retention

Yes

Yes

Printed on CSR

Yes

Yes

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

O

P

P

Action Codes

I,E

I,E

O,D

O,D,

I,O, C,T

I,O, C,T

I,O

-

-

CRIS

CABS

Data Retention

Yes

Yes

Printed on CSR

Yes

Yes

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

O

O

P

Action Codes

I,E

I,E

O,D

O,D

I,O, C,T, D,E, M,X, R

I,O, C,T, D,E, M,X, R

I,O, C,T, R

I

-

CRIS

CABS

Data Retention

Yes

Yes

Printed on CSR

Yes

Yes

Note: Please refer to BR-751-000-150 for a complete description of a FID specification and its structure.

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