TCON

TECHNICIAN CUSTOMER CONTACT

INDICATES:

The name and telephone number of the person to be contacted, for survey purposes, upon completion of the order.

DATE:

10/31/2014

BILLING:

CRIS

APPLICATIONS:

General Purpose

SECTION - POSITION

EXAMPLES

BILL - LH

ITCON|KIM MCCABE, 201 769-5405

S&E - FL

I1    @@A/TN 201 769-5410/TCON KIM
      MCCABE, 201 769-5405

FID RULES/CONSTRAINTS:
  1. This FID is used to direct customer satisfaction surveys of Installation and/or Maintenance work to the correct customer who was contacted by the technician.

SECTION - POSITION

APPEARANCE

MODE

MIN

MAX

BILL - LH

Required

Alphanumeric

11

39

Element: 1

Customer Contact Name

Appearance

Mode

Min

Max

Series

Range

Required

Alphanumeric

1

25

No

No

Element: 2

Numbering Plan Area Code

Appearance

Mode

Min

Max

Series

Range

Optional

Numeric

3

3

No

No

Reference:

See iconectiv LERG Routing Guide for complete list.

Element: 3

Central Office Code

Appearance

Mode

Min

Max

Series

Range

Required

Numeric

3

3

No

No

Reference:

See iconectiv LERG Routing Guide for complete list.

Element: 4

Line Number

Appearance

Mode

Min

Max

Series

Range

Required

Numeric

4

4

No

No

Data Parameters:
0000-9999

No.

Element Combination

Series

Separator

1.

1 , SP 2 SP 3 - 4

No

2.

1 , SP 3 - 4

No


SECTION - POSITION

S&E - FL

Please refer to BILL - LH for all data requirements.

ORDER TYPE/ACTION CODE/FID RELATIONSHIPS

Order Section - Position: BILL - LH

 

Order Type

N

T

F

D

C

R

X

P

A

Presence

O

O

O

O

O

O

P

O

P

Action Codes

I

I

I

I,O

I,O

I,O

-

I

-

CRIS

CABS

Data Retention

Yes

No

Printed on CSR

Yes

No

Order Section - Position: S&E - FL

 

Please refer to BILL - LH for Order Type, Action Code, and FID relationships.


Note: Please refer to BR-751-000-150 for a complete description of a FID specification and its structure.



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